ZedBot
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Effective Date: January 1, 2025
ZedBot Intelligence ("we", "us", or "our") operates the ZedBot platform, an AI-powered CRM and messaging automation service for gym businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Your data is stored on Supabase infrastructure with industry-standard encryption at rest and in transit. Access tokens for Meta platforms are stored with row-level security controls. We retain message data for as long as your account is active. You may request full deletion at any time (see Section 6).
When your customers interact with your WhatsApp or Messenger bot, their messages are processed by ZedBot's AI. Your customers should be informed that they are communicating with an AI assistant. ZedBot does not independently contact your customers or use their data for any purpose beyond delivering responses within your workspace.
You have the right to access, correct, or delete all data associated with your ZedBot account. To request deletion of your account and all associated data (workspace, conversations, messages, and Meta tokens), use the "Delete Account & Data" option in your CRM Settings panel, or contact us at privacy@zedbot.io. We will process deletion requests within 30 days.
ZedBot is a business-to-business service and is not directed at individuals under the age of 18.
We may update this Privacy Policy. Continued use of the platform after changes constitutes acceptance. For questions, contact privacy@zedbot.io.
Effective Date: January 1, 2025
These Terms of Service ("Terms") govern your access to and use of the ZedBot platform. By creating an account, you agree to be bound by these Terms.
You must be at least 18 years old and authorized to operate a business to use ZedBot. By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding agreement.
ZedBot grants you a limited, non-exclusive, non-transferable license to use the platform for your business's internal messaging automation. You may not sublicense, resell, or redistribute access to the platform.
You agree not to use ZedBot to:
New accounts receive a 7-day free trial. No payment information is required during the trial. At the end of the trial period, the bot will be suspended until a subscription is activated. Trial access does not constitute a guarantee of future service terms or pricing.
ZedBot is provided "as is" without warranties of any kind. We do not guarantee that the AI will always produce accurate, appropriate, or legally compliant responses. You are responsible for reviewing automated outputs and ensuring they are suitable for your customers.
To the maximum extent permitted by law, ZedBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including any damages resulting from messages sent to your customers by the AI.
We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by using the "Delete Account & Data" option in your Settings.
These Terms are governed by the laws of the Arab Republic of Egypt. Disputes shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.
For legal inquiries, contact us at legal@zedbot.io.
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